Financial Policy

Payment Expectations

Payment for services, including deductibles and copayments, is due at the time of service unless other arrangements are made prior to treatment.

Insurance

• We accept most dental benefit plans and will submit claims to help you receive your benefits.
• Patients are ultimately responsible for all charges, regardless of insurance coverage.
• If payment is not received from an insurance carrier within 90 days, the patient is responsible for the fees and must collect benefits directly from the carrier.

Payment Options

• Cash or check, Visa, MasterCard®, or American Express®.
• Special financing through the CareCredit healthcare credit card, which allows for payments over time with no annual fee.
• Note: CareCredit is a credit card offered by Synchrony Bank and is not an in-house credit program.

Missed Appointments

A $50 fee is charged for patients who miss or cancel more than one time in a calendar year without 24-hour notice.

Returned Checks

A $25 fee is charged for returned checks.

Discontinued Treatment

If a patient chooses to discontinue care before treatment is complete, the refund amount will be determined upon a case review.

Multi-Appointment Plans

Alternative payment arrangements may be provided for plans requiring multiple appointments, provided payments are completed by the time treatment is finished.